What payment method can I use?
You can order from William Marshal Store with a major credit card. We accept Visa, Mastercard, American Express and Discover. Payment is processed through Paypal where you have the choice of paying with your credit card or a Paypal account. We don't accept money orders or personal checks.
When I click to pay the tab says processing but doesn't go through? / When I try to fill out my personal information in the payment process I can't see the bottom portion of screen to finish the process why?
This is a known problem between windows explorer and paypal, if you use another internet browser such as Mozilla Firefox or Google Chrome you should have no problems accessing all the payment screen.
What is your return policy?
All sales are final. Having said that, if there is an obvious defect with your shirt we will work with you, after all we want happy satisfied customers.
How can I contact William Marshal Store?
You can just hit the contact button on the top bar at the top of the home webpage. We will be happy to answer any questions.
What T-Shirt brand do you use?
We use 100% cotton American Apparel T-shirts made in the USA.
Why only American Apparel, why not other brands?
I have tested out other cheaper brands and the quality and feel just wasn't as good, it was important to start with a good base shirt.
The image on the back seems a little thick why?
There are two types of materials used to make the images, one type for dark shirts, the other for light shirts. If you buy a light shirt (white, heather grey) the image will be embedded into the shirt and will be light and soft. If you buy a dark shirt (black, navy, army, red, forest and cranberry) the image will be on top of the shirt and will be thicker because of the type of material used for dark shirts. If you buy a light blue, mint or lemon shirt, either type of material might be used depending on the color of the image. (white on an image will show as the color of the shirt if the material for light colored shirts is used.)
Your shirts seem a little expensive why?
Its's a matter of quality vs price. We start out with a better quality base shirt which is more expensive. The trade off is it feels softer, fits better, looks better, fades less and lasts longer.
You don't offer any women's shirts?
At the moment no, the shirt we offer is unisex but at the moment we don't offer a female style shirt this is because the majority of our sales have been male shirts. If you have a request for a female shirt we can show you styles from our vendor and work something out just contact us by email.